Leveraging AI in workflow automation can significantly boost efficiency and security. One effective application is automating SMS analysis to protect against scam messages targeting employees.
Implementation Example: Tines Platform
Platform Overview: Tines, a workflow automation tool, offers AI-enhanced features to streamline security operations. Their pre-built SMS analysis workflow is accessible for free and can be imported into a Community Edition account.
Workflow Highlights
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Problem Identification: Employees frequently receive scam SMS messages aimed at stealing credentials or installing malware, posing a significant risk to the organization’s security.
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Automated Solution: Employees submit suspicious messages via a web form. The workflow analyzes the message using OCR and AI, providing an immediate response with detailed analysis and recommended actions.
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Steps to Implement:
- Log into Tines: Enable AI on your tenant.
- OCR Credential: Set up an OCR API account and connect it to Tines.
- Import Workflow: Access the pre-built workflow from Tines’ library.
- Configure Actions: Customize the AI prompt with relevant executive names.
- Test and Publish: Ensure the workflow functions correctly and share the URL with users.
Benefits
- Promotes Cybersecurity Culture: Empowers employees to report suspicious messages easily.
- Reduces Manual Work: Automates repetitive tasks for the security team.
- Improves Threat Detection: Enhances accuracy and speed in identifying threats.
Building Alternatives
While Tines offers unique features like Pages and direct AI action integration, similar workflows can be built using other no-code platforms with adjustments for form submissions and AI analysis.